Last updated: March 2025 · TradeFlow AI Ltd
The short version: We use essential cookies to keep you logged in and make the product work. We use analytics cookies (with your consent) to understand how people use the product so we can improve it. We don't use advertising cookies.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or to work more efficiently, and to provide information to the website owner.
We use cookies on our website (tradeflowai.app) and platform (app.tradeflowai.app). This policy explains what cookies we use, why, and how you can control them.
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They do not require your consent under UK GDPR.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-auth-token | Keeps you logged in to your TradeFlow AI account (Supabase authentication) | Session / 7 days |
| tf-session | Maintains your current session state and preferences | Session |
| csrf-token | Protects against cross-site request forgery attacks | Session |
2.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and platform, so we can improve it. These require your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga, _ga_* | Google Analytics — tracks page views and user journeys (anonymised IP) | 2 years |
| posthog_distinct_id | PostHog product analytics — feature usage and funnel analysis | 1 year |
2.3 Functional Cookies
These cookies enhance your experience by remembering your preferences.
| Cookie | Purpose | Duration |
|---|---|---|
| tf-theme | Remembers your display preferences | 1 year |
| tf-dismissed | Tracks which banners or tooltips you have dismissed | 30 days |
2.4 Third-Party Cookies
Some third-party services we use may set their own cookies:
- Stripe — sets cookies during payment flows for fraud prevention. See Stripe's Cookie Policy.
- Intercom / Support Chat — if we use a live chat widget, it may set cookies to identify returning users.
We do not use advertising, tracking, or retargeting cookies of any kind.
3. Your Cookie Choices
When you first visit our website, you'll be shown a cookie consent banner where you can accept or decline non-essential cookies.
You can also control cookies through your browser settings:
Please note that disabling cookies may affect the functionality of the TradeFlow AI platform. Strictly necessary cookies cannot be disabled without preventing the service from working.
4. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page.
5. Contact
If you have questions about how we use cookies:
Email: privacy@tradeflowai.app